SMS credits cover both inbound and outbound messages. Each text sent or received counts as one credit. Our platform includes delivery reports and basic analytics at no extra cost. Unused credits do not roll over to the next month.

Yes, you can upgrade or downgrade at any time. When upgrading, you'll get immediate access to new features and prorated charges. Downgrades take effect at the start of your next billing cycle. Changes can be made directly from your account dashboard.

Yes! All plans come with a 14-day free trial that includes full access to all features of the selected plan. No credit card is required to start. After the trial period, you can choose to continue with the paid plan or explore other options. All trial accounts include 100 free SMS credits.

Starter: Email support with 48-hour response time
Professional: Priority email and chat support with 24-hour response time
Enterprise: Dedicated account manager, phone support, and 4-hour response time for critical issues
All plans include access to our knowledge base, video tutorials, and community forum.